Communication Skills in pharmacy practice/

Abstract

Communication Skills in Pharmacy Practice by Dr. Hiwa K. Saaed provides an overview of communication skills required for effective pharmacy practice. It focuses on developing pharmacists’ abilities to establish professional relationships with patients, colleagues, and other healthcare providers. The material covers patient-centred communication, interpersonal communication, active listening, empathic responding, interviewing and assessment, barriers to communication, and helping patients manage therapeutic regimens. It emphasizes the importance of effective communication in promoting patient understanding, supporting appropriate medicine use, and improving the quality of pharmaceutical care. The document is a useful learning resource for pharmacy students and healthcare professionals seeking to strengthen their communication and patient-counselling skills.